Privacy Policy for RecruitAI

Last Updated: 12 October 2025

RecruitAI, a subsidiary of AppCraft Studios (Pty) Ltd ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:

  • Contact Information: such as your first name, last name, email address, and phone number.
  • Account Information: such as your username, password, and profile picture.

Professional and Career Data

The core of our service involves collecting professional data to build your dynamic career profile. This includes:

  • CV/Resume Data: When you upload your CV, our AI extracts information such as your work experience, skills, education history, and contact details to populate your profile.
  • Profile Information: Any additional information you provide directly in the app, such as job preferences, desired salary, career goals, and project details.

Usage Data

We may also collect information that your device sends whenever you use our Application ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol (IP) address, device type, operating system version, and other diagnostic data.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account.
  • Operate and maintain our Services.
  • Use AI to analyze your profile and provide you with personalized Career Guidance, skill gap analysis, and CV improvement tips.
  • Anonymously match your profile with potential employers (Recruiters). Your personal contact details are never shared without your explicit consent.
  • Facilitate communication between you and Recruiters once you have accepted a connection request.
  • Notify you about updates to our services or potential job matches.
  • Monitor and analyze usage and trends to improve your experience with the Application.
  • Comply with legal and regulatory requirements, particularly South Africa's Protection of Personal Information Act (POPIA).

3. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

With Recruiters (With Your Consent)

Your profile is initially presented to recruiters in an anonymized format. Your personally identifiable information (full name, email, phone number) is only shared with a specific recruiter after you have explicitly accepted their connection or interview request.

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, cloud hosting (e.g., Supabase, Firebase), and customer service. These service providers are contractually obligated to safeguard your data and are not permitted to use it for any other purpose.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We utilize secure services like Firebase Authentication and Supabase for data storage, which employ industry-standard security protocols. While we have taken reasonable steps to secure